Engagement, a word often associated with matrimony. But engagement is a year-round
endeavor for small business owners. This engagement should always peak during any holiday
season.
Every aspect of engagement is key for small businesses; social media, local advertising,
encouraging customers to give your business YELP reviews, and radio.
Customer service that is second to none will always ensure repeat customers and word of
mouth.
Avoid the common complaints of too many customers, not enough employees, and long lines.

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